Here's the HTML content (without head/body tags) about Hoobuy's insurance service and claims process for high-value purchases:
When purchasing high-value items through Hoobuy's proxy shopping service, our Premium Protection Plan
- Loss or damage during international shipping
- Package misdelivery or disappearance
- Counterfeit goods (with official authentication)
- Customs seizures (as permitted by law)
| Item Value |
Insurance Fee |
Maximum Coverage |
| $200 - $1000 |
3% of value |
Full declared value |
| $1001 - $5000 |
2.5% of value |
$5,000 |
| $5000+ |
Custom quote |
Negotiable |
Step 1: Incident Reporting
Notify Hoobuy within 72 hours
Step 2: Documentation Submission
- Original purchase invoice
- Shipping Waybill Number
- 3+ Damage photos (minimum 2MB each)
- Customs/Delivery documentation
- Video for electronic items (when applicable)
Step 3: Claim Assessment
Our team will:
- Acknowledge receipt within 24 business hours
- Complete investigation in 3-5 business days
- Request additional evidence if needed
Step 4: Resolution
Options may include:
- Full/partial monetary reimbursement
- Replacement item procurement
- Shipping credit for future purchases
Note: Most claims settle within 7 business days
- Purchases made outside Hoobuy platform
- Items prohibited by carrier/shipping regulations
- Partial damage under minimum threshold ($30 value)
- Force majeure events
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This HTML includes:
- Structured sections about insurance coverage and claims process
- Visual elements like icons (using Font Awesome classes) and buttons
nearly Importance/...
- Organized steps with clear headings
- Styled lists and table for rates
- CTAs (Call to Action) for user engagement
The content addresses:
1. What the insurance covers
2. Premium costs based on item value
3. Step-by-step claims process
4. Common limitations and exclusions
5. How to get insured
